Charge your Samsung Galaxy XR headset

Keep your Samsung Galaxy XR headset powered up with these simple steps for charging the battery pack and using the headset while charging.
Galaxy XR headset placed on a table connected to a power cable.
Galaxy XR headset placed on a table connected to a power cable.

Charge your Samsung Galaxy XR headset

Caution
  • Use only the Samsung-approved charger and the USB Type-C cable provided with the battery pack.
  • Avoid charging if the connector is wet, as it may impact the headset's performance. Ensure it is completely dry before charging.
  • The USB Type-C port on the Galaxy XR is for data backup and transfer only and should not be used for charging.

Charge the battery pack

Note
If the indicator light flashes, disconnect and reconnect the cable to ensure it is properly connected to both the battery pack and the wall charger.

Before using your Samsung Galaxy XR headset, ensure the battery pack is fully charged.

  1. Connect the USB-C Cable: Plug one end of the USB-C cable into the battery pack and the other end into the wall charger.
    USB-C cable plugged into the Galaxy XR battery pack.
  2. Plug into a wall outlet: Connect the wall charger to a power source. The indicator light will be red while charging and turn green when fully charged.
  3. Disconnect the charging cable: After charging is complete, disconnect the charging cable from the battery pack and unplug the wall adapter from the wall outlet.
    Charging cable placed next to the Galaxy XR battery pack.
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Power your headset while wearing it

Note
  • If the battery status indicator blinks due, disconnect the power cable and try again after a short while. 
  • If the headset does not power on, disconnect and reconnect the cable.
  • When the battery pack is connected, the headset powers on automatically. If turned off while connected, it can be restarted within 2 hours by pressing and holding the Top button. After 2 hours, use the battery level check button, connect a charger, or reconnect the cable. This prevents unnecessary battery drain.
  • If the headset still does not turn on, press and hold the battery level check button on the pack for more than 7 seconds to reset the battery pack before trying again.
Person wearing a Galaxy XR headset connected to a power cable.
When wearing your headset, keep the battery pack close (e.g., in a pocket) and ensure the power cable is free from obstructions.
  1. Connect the battery pack: Insert the power cable firmly into the USB Type-C port located in the front center of the battery pack.
  2. Connect the headset: Align the other end of the cable with the power connector on the headset, then gently slide it downward until it clicks into place.

When the battery pack is running low, connect it to the wall charger using the USB-C cable. The headset will remain operational while charging. Once the battery pack is fully charged, disconnect it from the charger and unplug the charger from the wall outlet.

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Disconnect the power cable

Note
  • Always press the Release button before removing the cable.
  • Avoid pulling it out forcefully or bending it sharply, as this may affect the connector's functionality.

Close-up of Galaxy XR headset showing highlighted area where the power cable connects.

When not using your headset, disconnect the power cable to save energy and avoid wear on the connectors. 

  1. On the headset side: Press the Release button on top of the cable, and then push the cable upward to disconnect.
  2. On the battery pack side: Press the USB release button on the battery pack, and then gently pull the power cable out of the charging port.
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Turn off your headset

Note
  • To restart the headset, select Restart from the Power menu.
  • If the device becomes unresponsive, press and hold the Top button for more than 7 seconds to force restart.

Hand pressing a top button and volume down button on the Galaxy XR headset.

You can turn off your Galaxy XR headset in two ways: 

  • Buttons: Press and hold the Top button and Volume down button simultaneously until the power menu appears. Select Power off.
  • Power menu: Press the Top button to open the Launcher, and then select the Quick setting icon from the panel. Select the Power icon, and select Power off.
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Charging best practices

Here are some essential tips to help you maximize your headset's battery life and ensure safe charging:

  • Use compatible accessories: Always use chargers, power cords, and cables specifically designed for your headset to ensure optimal performance and safety. 
  • Avoid metal and magnetic materials: Keep your headset away from metal objects like coins and magnetic materials such as credit cards to prevent reduced charging efficiency or potential damage.
  • Handle cords with care: Avoid bending or damaging the power cord, as this can lead to safety hazards or charging issues.
  • Inspect before use: Never use damaged power cords, plugs, or loose electrical sockets. Always check for any signs of wear or damage before plugging in.
  • Disconnect properly: When disconnecting the power cord, gently unplug it instead of pulling it excessively to avoid damage.
  • Keep dry: Avoid touching the headset, power cords, plugs, or sockets with wet hands or in damp environments to prevent electrical hazards.
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